Rental terms & conditions

1/ WHAT CONDITIONS MUST I MEET TO BE ABLE TO RENT?

-AGE AND LICENSE: The Renter must meet the required age and license conditions, depending on the vehicle category (see paragraph 4) – SUPPORTING DOCUMENTS: The Renter must provide the Rental Company with accurate information essential to establishing the rental contract. He must prove his identity (national identity card or passport), his address (EDF receipt, telephone bill, Vitale card certificate), his driving license and additional certificates, and this by producing the original documents.

-SECURITY DEPOSIT: The renter must make a security deposit by credit card or bank check.

As a company, the Renter must also present:

– a power of attorney authorizing the main driver to rent the vehicle on behalf of the company if he is not the legal representative of the company

– proof of registration in the Trade and Business Register by means of a K BIS extract less than three months old, or a D1 model extract less than four months old. – a bank account number of the company. – a purchase order signed by the legal representative of the company and stating its RCS number.

2/ WHAT AM I RENTING?

The vehicle that is handed over under the rental contract is the one designated in the vehicle description. Before taking charge of the vehicle, the Renter must complete and sign the description with the Lessor, and thus acknowledge the contradictory nature of said description. The Renter can check the vehicle over a distance of 3 kilometers beyond which the vehicle will be considered free of apparent mechanical defects (excluding cycle).

WARNING: In the event that he refuses to sign the descriptive return condition of the vehicle, the tenant accepts that the Lessor uses an automotive expert independent of the Lessor to establish the descriptive return condition, and that the cost of this service provider will be invoiced to him.

3/ FOR WHAT USE OF THE VEHICLE?

The Lessee agrees to drive with due care and respect the Highway Code.

The Lessee also agrees that the vehicle will not be used:

– For the paid transport of passengers or goods, or for the transport of dangerous products,

– To propel or tow any vehicle or trailer or any other rolling or non-rolling object,

– As part of competitions or races or for illicit purposes,

– For learning to drive,

– Under the influence of alcohol or drugs affecting consciousness or the ability to react.

The Renter undertakes to keep said vehicle attached to a fixed attachment point by an anti-theft device outside periods of use, by keeping the keys to the vehicle and the anti-theft device.

Furthermore, the Renter personally undertakes to comply with the following conditions:

– Wear a helmet attached and approved for the driver and passenger, as well as clothing suitable for the use of the vehicle

– Refuse any passenger on an unsuitable moped (single-seater) and comply with the conditions of age of the passenger (depending on the models), safety and total authorized weight of the vehicle

– Park the vehicle in a place intended for this purpose for 2 wheels

– Do not modify or add any equipment to the rented vehicle

– Regularly ensure routine maintenance of the vehicle.

The Renter must not use the vehicle on sidewalks, lawns and more generally on any non-driveable surface as well as all places prohibited for bicycles, scooters, motorcycles (depending on the category rented).

Goods and luggage transported in the vehicle, including their packaging and stowage, must not damage the vehicle or pose abnormal risks to its occupants and third parties.

The renter agrees not to drive the vehicle outside the territory of mainland France and its bordering countries without the prior written consent of the Lessor. This territorial restriction is motivated by the risks of theft.

If the Lessee wishes to keep the vehicle beyond the duration stipulated in the contract, it will be his responsibility to go to the departure agency and pay the rent and additional charges before the expiry of the duration stipulated in the rental contract. Any extension of the rental contract will be subject to the Lessor’s agreement. The end of the rental contract is materialized by the return of the vehicle with its original keys, as well as the accessories provided for the rental, to a representative of the Lessor, in the agency, on the date and time stipulated in the rental contract.

4/ WHO IS AUTHORIZED TO DRIVE?

-Rental of a cycle (bicycle, electrically assisted bicycle, etc.):

The person who signs the rental contract must be at least 18 years old.

The Tenant declares that he/she holds a civil liability insurance policy.

-Rental of an motorized cycle:

Only drivers named in this contract and approved by the Lessor are authorized to drive the vehicle. The Lessee may register up to two additional drivers in the rental contract at the agency without any surcharge. These drivers benefit from the same conditions as the main driver.

– Rental of a moped:

The main driver must be at least 18 years old. Minors over 14 and under 18 are authorized to use the rented moped as additional drivers.

The main (and additional) driver, born after January 1, 1988, must present his Road Safety Certificate (BSR) or his driving license with the mention of subcategories A1 (light motorcycles) or B.

– Rental of a light motorcycle:

The main (and additional) driver must be at least 21 years old. The main (and additional) driver must present his driving license with the endorsement A (motorcycles) or his driving license with the endorsement B for more than 2 years having either followed the practical training required by the Highway Code (have the certificate of completion of training for driving light motorcycles), or provide proof of driving a light motorcycle during the five years preceding January 1, 2011 (have a statement of information in his name, established by an insurer).

– Rental of a motorcycle:

The main (and additional) driver must be at least 23 years old. The main (and additional) driver must present his driving license with the endorsement of category A

(motorcycles) for more than 2 years.

5/ HOW AM I INSURED?

– Who is insured?

Only the drivers named on the rental contract have the status of insured under the Lessor’s insurance contract. When the vehicle is driven by a driver not named in the contract, the Renter remains solely responsible for all costs resulting from an accident (including under the provisions of Article L-211.1 of the Insurance Code concerning driving the vehicle against the wishes of the Lessor).

The Renter is solely responsible for the financial consequences of the use of the vehicle by any approved driver.

Cycle Renters (bicycle, electrically assisted bicycle, etc.) do not benefit from insurance cover and are excluded from the lessor’s insurance policy. They are covered by their own insurance.

– What insurance is contractually acquired?

The driver(s) designated in the contract benefit from the automobile insurance policy taken out by the Lessor covering Civil Liability for damage caused to third parties, theft or attempted theft, fire and damage to the rented vehicle,

subject to a deductible (see amount in the special conditions of this contract) and subject to the special provisions of paragraph 6.

These insurances do not apply to Cycle rentals (bicycle, electrically assisted bicycle, etc.)

The amount of the deductible is defined as follows:

Moped: from 500 to 1,000 Euros depending on the model

Light motorcycle: from 900 to 1,600 Euros depending on the model

Motorcycle: from 1,300 to 4,500 Euros depending on the model

ATTENTION: This insurance policy is valid in countries not expressly excluded on the green card. As a reminder, you agree not to drive the vehicle outside the territory of mainland France and its bordering countries without the prior written consent of the Lessor.

The driver of a rented moped or a rented motorcycle is covered by the insurance, which grants a fixed compensation of 12,200 Euros per person in the event of death or total permanent disability resulting from a traffic accident involving the rented vehicle.

– What remains my responsibility in the event of a claim?

– either the Renter is not responsible for the claim, since the insurers have been able to attribute the entire responsibility for the claim to an identified third party, in which case, the Renter owes nothing and this excess is not applied.

– either the Tenant is fully or partially responsible for the loss, provided that it is covered by insurance, in which case the Tenant only owes the excess, up to the amounts specified in the special conditions of this rental contract, and subject to the special provisions of paragraph 6 below.

– or the loss occurs in one of the cases referred to in paragraph 6, in which case the Tenant is not covered by the insurance contract and is liable for all repairs to the vehicle and/or the value of the vehicle and/or damage caused to third parties.

PLEASE NOTE: it is recalled that, in the event that the Tenant is involved in several losses during the rental period, each losse will give rise to the application of a deductible according to the terms above.

6 / WHEN AM I NOT INSURED?

The Renter is not insured in the following eleven cases:

1) If the rented vehicle is a cycle

2) If he is unable to return to the Lessor the original keys of the vehicle and the anti-theft device after having discovered its theft. In this case, he will be required to pay the value of the vehicle estimated by an expert.

3) When the damage to the vehicle results from burns

4) For damage to the tires and deterioration on the driver and passenger seats.

5) When the driver is intoxicated as defined by the Highway Code, or when the driver has used drugs or narcotics that are legally prohibited, or when the driver has taken substances, medically prescribed or not, affecting consciousness or the ability to react.

6) When damage to the vehicle occurs when the Renter has not returned the vehicle on the date specified in this contract, this case being considered as driving against the will of the Lessor and misappropriation of the vehicle. This provision does not apply if the Renter has obtained express agreement to extend the rental period from the Lessor.

7) If he himself and/or the driver have provided the Lessor with false information concerning their identity or the validity of their driving license or additional certificates required by the Highway Code. The same shall apply in the event of false statements on the accident report or the declaration of loss or the descriptive condition upon return of the vehicle.

8) For damage or loss, of any nature whatsoever, affecting personal effects or objects stored in the vehicle.

9) When the damage results from a voluntary act by himself and/or the driver.

10) When the vehicle is used for the paid transport of passengers or for learning to drive.

11) When the vehicle is rented and used overloaded, carrying a number of passengers or a load greater than those authorized on the registration document

7 / WHAT ARE MY OBLIGATIONS IN THE EVENT OF THEFT OR ACCIDENT?

The Renter undertakes to comply with the following three obligations:

1) Report the theft or attempted theft of the vehicle to the police or gendarmerie authorities and to the Lessor as soon as the Renter becomes aware of it and then provide the latter within 48 hours with the complaint and the original keys to the vehicle and the anti-theft device.

2) Immediately report to the Lessor any traffic accident involving the rented vehicle and provide the Lessor with a legible copy of the amicable report completed and signed by both parties as well as the contact details of the witnesses, if applicable. In the event of an accident without a third party, the Renter must make a declaration of the exact circumstances of the loss.

8 / TERMS OF THE SECURITY DEPOSIT AND THE DEDUCTIBLE:

SECURITY DEPOSIT: The amount of the security deposit is equal to the amount of the deductible taken out according to the category of the vehicle rented. It is intended to cover the damage that could be suffered by the Lessor due to non-payment of the total rental price, the occurrence of a loss or theft of the vehicle. The latter will be acquired by the Lessor in the event of theft of the vehicle. For cycles, the amount of the security deposit is 100 to 600 Euros depending on the model. All or part of the security deposit will be retained in the event of damage to the cycle and/or its accessories (according to the current price of parts and accessories) and will be retained in full in the event of non-return of the cycle.

DEDUCTIBLE: (excluding cycle) This is the amount remaining at your expense when the damage to the vehicle is covered by the insurance and you are responsible for the loss.

If the amount of the damage caused to the rented vehicle is less than the amount of the deductible, the difference will be reimbursed to the Renter within a maximum of 15 days.

In the absence of damage or theft, this security deposit will be reimbursed to the Renter at the end of the contract, and this, within a maximum of 15 days after the end of the rental materialized by the return of the vehicle to the Lessor.

The renter already accepts that the Lessor can withdraw the sums due for additional costs from his bank account by means of the bank pre-authorization or cash the check, given as a security deposit. It is specified that in the event of a rental period of more than 7 days, the security deposit, according to the amount indicated in the general rate, will be taken when the rental is taken and returned, without interest, at the end of the rental, subject to the perfect execution of the above conditions.

9 / WHAT DO I HAVE TO PAY TO THE RENTER?

Two types of fees will be invoiced to the Tenant:

1. Certain fees, i.e. incurred upon signing this contract:

– The rate appearing in the Special Conditions of thethis contract.

– The supplements provided for in the general rental rate available in the agency

– The services that the Renter has requested from the Lessor.

2. Additional costs noted, upon return of the vehicle:

– Damage to the vehicle not covered by the insurance contract as specified in paragraph 6

– The contractual excess in the event of an accident for which the Lessor is fully or partially responsible

– For damages costing less than the excess, the rate corresponding to the estimate (vehicle manufacturer or approved bodybuilder) will be applied.

– Various traffic violations or fines legally payable by you and attributable to the custody and use of the vehicle, as well as management fees of a fixed amount of €20 including tax (€16.72 excluding tax), for each traffic violation or fine attributable to the use of the vehicle that the Lessor must process.

– Any parking fees

– Expert report fees

– Missing fuel costs when a discrepancy is noted on the gauge level of the returned descriptive condition (conversely, no refund will be made), as well as repairs caused by a fuel error.

– Immobilization costs up to half a day’s rental of the vehicle category rented on the basis of the general rate.

– Claims management costs of a fixed amount of €59.80 including tax (€50 excluding tax) per claim.

– Rental cancellation fees, see paragraph ATTENTION below.

– An additional day’s rental of the vehicle category rented will be billed to the Renter if the vehicle is not returned at the appointed time and after a tolerance period of sixty minutes, see paragraph ATTENTION below.

– Costs of accessories not returned with the vehicle (helmet, anti-theft device and key, baby carrier, top case, gloves, etc.) billed at the new public rate in force.

PLEASE NOTE: If the Renter, through his own actions, does not take possession of the vehicle on the scheduled date and time, the Lessor may retain the price of a day’s rental at the general rate and the vehicle will be deemed available for rental.

In the event that the vehicle is not returned at the end of the rental contract, a penalty of one day per day started will be due, without prejudice to any criminal or civil proceedings against the Renter.

10 / DATA PROTECTION ACT

The information collected is for use by the BOOKING BIKES Agency for management purposes and in particular the processing of fines and traffic violations. However, it may be communicated, upon their request, only to the police, gendarmerie and justice services to the exclusion of any other, possibly through a service provider of their choice.

In accordance with the amended “Data Protection Act” of 6 January 1978, you have the right to access and rectify information concerning you. If you wish to exercise this right and obtain communication of the information concerning you, you can contact the customer service Port Marina – Ducal 16 06270 Villeneuve Loubet (Tel. 04.93.20.90.20 –

Requests for corrections must necessarily be sent in writing.

11 / CUSTOMER SERVICES

In the event of a complaint, please contact the agency whose telephone number (not surcharged) is mentioned in the special conditions of the contract. The franchised agency, an independent legal entity, is your co-contractor, within the framework of the execution of this Contract. For commercial purposes, the company SARL, franchisor, provides you with a Customer Service

Tel. 04.93.20.90.20

CANCELLATION CONDITIONS

Any reservation cancelled less than 72 hours in advance will be subject to an invoice of 50% of the total reservation

Any reservation cancelled less than 24 hours in advance will be subject to an invoice of 50% of the total reservation

Any reservation cancelled less than 24 hours in advance will be subject to an invoice of 50% of the total reservation of a 100% billing of the total reservation

Cancellations must be made by email to our customer service or via the contact form available on our website.